Politique de livraison

Layoutivo (ci-apres denomme "nous") propose exclusivement des ventes via sa boutique en ligne et assure la livraison des commandes conformement aux conditions suivantes. Cette politique vise a expliquer clairement les zones de livraison, les frais applicables, les delais de traitement et de transport, ainsi que les responsabilites liees a la livraison.

1. Delivery Area

We Provide Delivery Services Only Within Mainland France. Orders With Delivery Addresses Outside France Are Not Supported At This Time.

2. Order Processing And Cut Off Time

Our Online Service Hours Are Monday To Friday From 9:00 To 18:00 (CET). Orders Successfully Paid Before 18:00 Will Begin Processing On The Same Business Day. Orders Placed After 18:00 Will Be Processed Starting From The Next Business Day. If An Order Is Placed On A Non Working Day, Processing Will Resume On The Next Available Business Day.

3. Order Handling Time

After Order Confirmation, We Typically Require 1 To 3 Business Days To Prepare, Pack, And Dispatch The Products.

4. Shipping Fees

Shipping Costs Are Calculated Based On The Total Order Value. Orders Of 130 Euros Or More (Including 130 Euros) Qualify For Free Shipping. Orders Below 130 Euros Are Subject To A Flat Shipping Fee Of 5.99 Euros. The Applicable Shipping Fee Will Be Clearly Displayed At Checkout.

5. Estimated Delivery Time

Once The Order Has Been Dispatched, The Estimated Delivery Time Is Between 7 And 10 Business Days. Actual Delivery Times May Vary Depending On Location And Logistics Conditions.

6. Shipping Carriers

We Select Appropriate Carriers Based On Order Requirements. Commonly Used Carriers Include UPS, GLS, And La Poste. Shipping Details Will Be Sent By Email After Dispatch.

7. Order Tracking

After Placing An Order, You Will Receive A Confirmation Email Containing The Order Number, Payment Information, And Shipping Details. You May Also Visit The "Track My Order" Page On Our Website And Enter Your Email Address Or Phone Number Along With The Order Number To Check The Order Status.

8. Shipping Responsibilities

In Case Of Damage Or Loss During Transit, Please Contact Us Promptly After Receiving The Package And Retain All Original Packaging And Supporting Evidence. Order Modifications Or Cancellations Are Only Possible Before Dispatch. Once An Order Has Been Shipped, Changes Or Cancellations Cannot Be Accepted. Customers Are Responsible For Ensuring That The Delivery Address Provided Is Accurate And Complete. Any Issues Resulting From Incorrect Address Information Will Be The Responsibility Of The Recipient.

9. Delivery Acceptance Notice

We Recommend Inspecting The Package Upon Delivery. If Any Abnormalities Are Noticed, Please Document Them Immediately And Keep Relevant Evidence For Further Assistance.

10. Contact Information

For Any Questions Regarding Shipping Or Orders, Please Contact Us Using The Information Below.

Contact Address: 1504-1085 Steeles Ave W, North York, ON M2R 2T1, Canada
Customer Service Phone: +1 (742) 245-2758
Customer Service Email: solutions@layoutivo.com
Service Hours: Monday To Friday, 9:00 To 18:00 (CET)